Invoice Cloud: Getting Help FAQ

Who do I contact with questions about a bill?

If you are unable to find the information you need in your online payment history or open invoices, please call the Tax Collector's Office at (508) 946-8801.

I accidentally deleted my current email notification, what should I do?

If you registered, you can login (via your biller website) and view the bill there, or you can call your biller's office and ask them to resend the email.

What if this website is down or for some reason I am unable to use this site?

Please be aware that interest and fees will not be waived if this website is inoperable for any reason or if data entry occur. If the website is inoperable, payments can be made by mail or at the Tax Collector's Office. Online payments can be made through 4:30 pm of the due date on the bill.

If I have additional questions or I am having trouble registering, who should I call?

The Tax Collector's Office at (508) 946-8801 can answer most questions, but if the website is down or inoperable, please call Invoice Cloud customer service at (877) 256-8330 x2700.